Once you have signed up for a tour or a course with us, you will find information about all the practical’s here, if you do not find what you are looking for, please do not hesitate to send us an email.
Booking:
Book a trip or course. You will find the “button Shop now”under the current activity. If the options do not match, send us an email or call us.
Meeting point:
With the exception of a few tours, we usually meet at the entrance to Bergen tourist information. Strandkaien 3, 5012 Bergen. In the middle of Bergen city centre.
Always meet up in good time as the tours start accurately.
Packing list for day tour and several hiking days.
Prices and equipment:
Price on tours. All prices are inclusive of VAT and tax. Unless otherwise stated, necessary equipment is included. On Randonee courses and ski -touring days, equipment / personal safety equipment is not included. We do have equipment rental, but not for ski touring / Randonee.
The Norwegian weather:
Remember that the Norwegian weather changes very quickly within the same day. Often, we have several seasons in one day. It can change from short-sleeved sweater to duvet jacket.
We recommend a small backpack for extra clothes and drinks. And not least do not forget good shoes.
Payment:
If you could not pay by our webpage, let us know so we can bring a mobile payment terminal. As a customer you get electronic receipt of all orders.
NMG Terms and Conditions – Insurance:
Participation in outdoor sports and activities can involve a certain level of risk for accident and injury. You participate at these activities at your own risk and responsibility. You must have your own travel, and personal insurance. NMG does not include any type of insurance.
Follow guide instructions during the entire event. Stay with the group if not otherwise agreed.
NMG may use photographic or video footage taken of participants during courses and trips for publicity purposes.
Cancellation of tours:
When exceptional circumstances, such as hurricane, heavy wind, large amounts of snow, for lack of snow, or similar, can NMG cancel the trip entirely or partially without the customer gets back their already prepaid deposit.In all of 2018 / 2019 this happend ones.
The customer may cancel the trip until 48 hours before the tour, without charge of their deposit.For skiing activities 5 days ahead. Norway Mountain Guides can cancel the the hike / tour until 24 hours before departure.
The customer will of course be offered a new trip, at another time. No extra charge