WE RECOMMEND THAT YOU READ THROUGH OUR TERMS AND CONDITIONS BEFORE BOOKING A TRIP.
When you meet the guide at the start oft he tour, you have to sign a contract before before participation, it looks like this:
“I confirm that l am not aware of any abnormal health conditions that can result in increased risk from participation in trips or courses. I will Inform the guide about diseases and medication relevant for the trip.”
Risk / Insurance:
Participation in outdoor sports and activities can involve a certain level of risk for accident and injury. You participate at these activities at your own risk and responsibility. You must have your own travel, and personal insurance. NMG does not include any type of insurance.
Follow guide instructions during the entire event. Stay with the group if not otherwise agreed.
Replace damaged and/or self-inflicted loss of equipment rented from NMG.
NMG may use photographic or video footage taken of participants during courses and trips for publicity purposes.
NMG is not liable for the following: Bad weather or any other unforeseen or unavoidable conditions. Uninsured loss of personal belongings.
CANCELLATION AND REFUNDS
Cancellations must be made by calling, or email to post(at)nmgguides.com
No refunds are paid to customers who fail to turn up on the day of departure.we recommend having your own insurance for this.
If cancellation of a booking is done less than 10 hours after the booking was completed, you will get a full refund.
- More than 60 days before the start date of your event: administration fee of NOK 250,-.
- 5-59 days before the start date of the event: 20% of total fee
- Less then 5 days before the advent, 100%, no refound.
When Norway Mountain Guides have to cancel because of extreme weather, lack of snow or simular:
NMG reserves the right to cancel any event that does not have sufficient numbers to make the event financially viable. If the event is likely to be cancelled under such circumstances you will be informed as soon as possible. If NMG cancels an event you will be entitled to a full refund of any payments. We do not offer compensation for cancelled events.
NMG does not offer cancellation protection, travel or accident insurance at their events. It is recommended that each participant draw their own travel and accident insurance.